Shipping Policy

All orders are custom-made and typically processed within 2-3 weeks. Our shipping rates are flat, and import duties are already included in the shipping cost so there are no surprise or hidden fees at checkout. We take care of all customs clearance and duty payments on your behalf, ensuring your order is delivered directly to your door without any additional steps or unexpected charges.

Once shipped, the following windows below are estimates based on the shipping destination:

Ontario, Canada: 2-3 business days

Rest of Canada: 3-5 business days

United States: 5-7 business days 

Please note: There may be unforeseen delays due to customs clearance and package inspection at the border. All orders include free tracking through Canada Post Tracking that allows you to follow your package each step of the way.

With the recent changes in trade regulations between Canada and the United States, we are doing our best to absorb as much of the additional costs as possible. At this time, we are not charging sales tax to help offset these adjustments, so please keep that in mind when placing your order. We appreciate your understanding and continued support as we work to make shipping fair and straightforward for everyone.